Refund policy

Due to the nature of holsters and firearm-related accessories, all holster sales are final.

We do not accept returns, refunds, or exchanges for reasons including, but not limited to:

  • Fitment preference

  • Comfort or carry style preference

  • Ordering the incorrect model, hand orientation, or configuration

  • Buyer’s remorse or change of mind

Defective or Workmanship Issues

The only exception to this policy is in the event of a verified defect in materials or workmanship.

If you believe your holster has a legitimate defect, you must contact us within 7 days of delivery with:

  • Your order number

  • A clear description of the issue

  • Photos showing the problem

If the issue is confirmed to be a manufacturing or workmanship defect, we will repair or replace the holster at our discretion. Refunds will only be issued if a repair or replacement is not possible.

What Is NOT Considered a Defect

The following are not considered defects:

  • Normal wear or cosmetic variation

  • Retention adjustments

  • Minor marks from test fitting or dry practice

Unauthorized Returns

Any returns sent without prior approval will be refused and returned to the sender.

 

 

 

Holster Warranty Policy

We stand behind the quality of our Kydex holsters and proudly offer a lifetime warranty against defects in materials and workmanship for the life of the holster, under normal and intended use.

What This Warranty Covers

This warranty covers:

  • Manufacturing defects

  • Material failures

  • Hardware issues resulting from improper assembly or workmanship

If a covered issue is confirmed, we will, at our discretion:

  • Repair the holster, or

  • Replace the holster with the same or comparable model

What This Warranty Does NOT Cover

This warranty does not cover issues resulting from:

  • Normal wear and tear

  • Cosmetic wear or finish changes

  • Improper use, misuse, or abuse

  • Modifications, alterations, or user adjustments

  • Damage caused by heat exposure, solvents, chemicals, or improper storage

  • Damage caused by incorrect firearm fitment or forcing a firearm into the holster

  • Accidental damage or neglect

Determination of whether an issue falls under normal wear and tear or constitutes a workmanship defect will be made at our sole discretion.

Warranty Claims

To submit a warranty claim, customers must contact us with:

  • Order number

  • Description of the issue

  • Clear photos showing the problem

Claims must be submitted within a reasonable timeframe after the issue is discovered. We reserve the right to deny warranty claims that do not meet the criteria outlined above.

Additional Terms

  • This warranty applies only to the original purchaser

  • Warranty coverage is non-transferable

  • Shipping costs related to warranty claims may apply

  • This warranty does not cover incidental or consequential damages